退款政策

We do not accept returns or exchanges unless there is an error on our behalf. Please contact martiscomics@gmail.com for any order issues within 3 days after receiving your order. In your email, please give us your order number and reasons for your return.

Item(s) must be returned within 7 days of delivery in their original unopened packaging and perfect condition. You are required to return the item(s) to us at your expense. Once we receive your item(s), we will inspect it and let you know if it is eligible for a refund. Once it is accepted we will then process your refund back to the same method of payment.

If you receive your order and it arrives damaged. Please email us with photos of both the item and it’s packaging. We will then arrange replacements. We require damaged goods to be returned within 7 days also.

No cancellations, returns or refunds on PRE-ORDER items. Any items sold BEFORE the release dates are considered PRE-ORDER. If you are ordering pre-order books we are paying for your books months in advance to secure copies specifically for you and we cannot return them for a refund.